Faqs

    What is KonJae?

    KonJae is an online clothing store that curates a wide array of clothing brands, providing a single platform where customers can explore and purchase various branded clothes across different categories.

    How does the KonJae platform work?

    Our platform consolidates numerous clothing brands, allowing you to browse through a diverse selection of dresses, including men's, women's clothing and more. You can conveniently explore multiple brands, styles, and categories all in one place.

    Are the clothing items on KonJae authentic?

    Yes, all the clothing items available in our clothing store are sourced directly from reputable brands. We ensure authenticity and quality in the products offered to our customers.

    What types of clothing can I find in KonJae's online clothing store?

    KonJae offers a broad range of clothing options encompassing various styles, and categories. From everyday wear to specialized dresses, our online clothing store showcases clothing from well-known brands catering to diverse tastes and preferences.

    Does KonJae operate a physical outlet for in-person shopping?

    Yes, KonJae has a physical outlet in Peshawar at University Road. It's an extension of our online platform, offering an in-person experience to explore our curated collection and access multiple brands conveniently in one place.

    Can I request specific brands or products not listed on KonJae's platform?

    Certainly! If you're searching for specific brands or products that are currently not featured in our store, you can contact our customer support team. They'll assist in sourcing the desired brands or items from our network of suppliers.

    How do I place an order on KonJae?

    Placing an order is simple. Browse through our collection, select the desired clothing items, indicate the quantity, and add them to your cart. Proceed to checkout, review your order details, and process the order. Your order will then be processed accordingly.

    What payment methods does KonJae accept?

    KONJAE is offering cash on delivery(COD) service throughout Pakistan through which customers will pay the amount once they receive the order at the door step by courier boy in cash.

    What are the shipping options and costs on KonJae?

    KONJAE is offering free home delivery throughout Pakistan to our valued customers.

    Can I track the status of my order on KonJae?

    Yes, upon shipment, we'll provide you with a tracking number. Use this number to monitor your shipment's progress and receive real-time updates on your order status. Alternatively, contact us directly through our website for assistance.

    What is KonJae's return and refund policy?

    Our shipping and return policy is available on the website. We recommend reviewing the return and refund policy before placing an order. If you encounter any issues, contact our customer support team for assistance.

    How can I contact KonJae's customer support?

    For any inquiries, concerns, or assistance, reach out to our customer support team using the contact information provided on our website. We aim to promptly address your queries during our business hours.